Privacy Policy

Privacy Policy for House of Clayton Effective Date: May 18, 2026. At House of Clayton, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you book a walking tour, visit our website, or interact with us.

1. Information We Collect: 

We only collect information necessary to provide you with an exceptional tour experience. This includes:

• Contact Details: Name, email address, phone number, and billing address.
• Booking Information: Tour dates, number of guests, and any specific accessibility or accommodation requests.
• Payment Information: Credit card data (processed securely through our third-party billing provider; we do not store your raw card details).
• Technical Data: IP address, browser type, and cookies used to improve your website experience.

2. How We Use Your Information: 

We use your data strictly to manage business operations and deliver your historic Savannah tour. Specifically, we use it to:

• Process your tour bookings and send confirmation emails.
• Send critical text or email updates regarding weather delays or meeting location changes.
• Respond to your customer service questions and inquiries.
• Send optional marketing emails about new tours, only if you opt-in.

3. Sharing Your Information: 

We do not sell, rent, or trade your personal data. We only share information with trusted third parties to run our business, including:

• Booking platforms and payment processors to securely handle your transaction.
• Analytics providers to evaluate and optimize our website performance.
• Legal authorities, if strictly required to comply with law enforcement or to protect our legal rights.

4. Data Security: 

We implement standard security measures to keep your information safe. Online transactions are encrypted using secure socket layer (SSL) technology. However, please note that no method of transmission over the internet is 100% secure.

5. Cookies and Tracking: 

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your individual browser settings, though it may affect your ability to seamlessly book a tour online.

6. Your Rights and Choices: 

You have control over your data. At any time, you can:

• Opt-out of marketing emails by clicking the "unsubscribe" link at the bottom of any message.
• Request a copy of the personal data we hold about you.
• Request that we correct or permanently delete your personal information.

7. Changes to This Policy: 

We may update this Privacy Policy occasionally to reflect changes in our practices. We will post any updates directly on this page with a revised "Effective Date."

8. Contact Us if you have any questions about this Privacy Policy or how we handle your data, please contact the House of Clayton team at:

• Email: ben@houseofclayton.com
• Phone: 309-704-3802